CHOP Seminar in Medical Quality and Safety

MEDICAL QUALITY AND SAFETY

Course Director: Jan P. Boswinkel, MD

SPEAKERS AND TOPICS:

Jan P. Boswinkel, MD

Vice President of Medical Operations

Chief Safety Officer

Children’s Hospital of Philadelphia

Philadelphia, Pennsylvania, USA

• The Case for QI/ PS
• Safety Investigations: RCA, ACA, FMEA
• Safety Investigation: Example Case & Group Discussion
• Safety Investment at Fellows’ Hospitals
• Cognitive Bias

Evan Fieldston, MD

Medical Director, Clinical Operations

Children’s Hospital of Philadelphia

Philadelphia, Pennsylvania, USA

• QI/ PS Overview (IOM, Lean, Six Sigma, Model for Improvement)
• Safety Investigation: Example Case & Group Discussion
• Safety Investment at Fellows’ Hospitals
• Introduction to Lean Principles
• Innovation and Creativity

Debra Geiger, MHS, SSGB

Manager, Enterprise Improvement

Children’s Hospital of

Philadelphia

Philadelphia, Pennsylvania, USA

• Choosing the Right Team
• Improvement Tool Workshops:Process Mapping, Fishbone Diagram, Driver Diagram, Impact/Effort Chart
• PDSA Cycles
• Sustain and Spread
• Prepare for Presentations

Ethan Jacobi, MPH

Senior Clinical Data Analyst

Children’s Hospital of Philadelphia

Philadelphia, Pennsylvania, USA

• Understanding the Current State
• Improvement Tool Workshops: Process Mapping, Fishbone Diagram, Driver Diagram, Impact/Effort Chart
• Measurement - Part 1
• Measurement - Part 2
• Prepare for Presentations

Michael Anne Kell, MHA, LSSGB

Senior Improvement Advisor

Children’s Hospital of Philadelphia

Philadelphia, Pennsylvania, USA

• Project Charter
• Improvement Tool Workshops: Process Mapping, Fishbone Diagram, Driver Diagram, Impact/Effort Chart
• Project Management
• Prepare for Presentations

Aileen P. Schast, PhD

Director, Quality Improvement

Children’s Hospital of Philadelphia

Philadelphia, Pennsylvania, USA

• Setting Aims
• Improvement Tool Workshops: Process Mapping, Fishbone Diagram, Driver Diagram, Impact/Effort Chart
• Change Management
• Prepare for Presentations
• Clinical Pathways